Frequently Asked Questions
Below are some questions our customers often ask over the phone. If you’ve got other questions or already know you want to work with Premo Electric, please send us a message or call us at 619-908-1286.
Is Premo Electric licensed?
A: Yes! Our California license number is 996008.
How long have you been in business?
We’ve been electricians since 2000. We’re experienced, but not fossilized.
Where do you work?
A: Premo Electric serves San Diego and the surrounding area.
What kinds of electrical services do you offer?
We offer a full range of residential, commercial, and industrial electrical services. From installing low-voltage lighting to wiring newly constructed medical facilities, we’ve got the experience to handle just about any job.
How long will it take to give me a quote?
Usually hours or minutes, not days. We know that few things are more frustrating than waiting around before you even know what your options are. With Premo you won’t be in price-quote purgatory.
Are estimates free?
A: Yes. We don’t try to wring pennies out of every possible transaction, nor do we try to make a little extra cash in case we don’t get your business. We make money by doing great electrical work, and through repeat customers and word-of-mouth referrals.
Are you insured?
Yes.
What makes you better than other electricians?
Our homepage covers that pretty well. Our customers’ reviews explain it even better.
How much do you charge?
More than inexperienced, sloppy, unethical, or unlicensed electricians, but less than you might think. Our reasonable quotes are one of many things customers love about Premo Electric. Either we can give you a quote over the phone, or we can get you a quote very shortly afterwards.
I found a company that can do the job for less than your quote. Also, my cousin’s neighbor’s ex-boyfriend says he can rewire the whole house for half the price. Why shouldn’t I pick them?
For the same reason you wouldn’t go sky-diving with a parachute you bought on eBay, or feel safe in a car you bought for hundreds of dollars. When you care about safety, you care about experience and competence. Our reviews should tell you what to expect.
All of our work is done strictly to code. We know what’s required by the State of California and by the communities in greater San Diego, and we have the experience, ability, and willingness to do it. You’ll never receive a “too good to be true” quote from Premo Electric, because we refuse to cut corners.
Do you show up on-time?
Yes, we’re in the habit of it. Occasionally traffic or unforeseen events may blindside us, but we’ll always keep you updated. Also, we’ll never give you rosy, best-case-scenario ETAs. For example, if we think we can be there in 2 hours, we’ll probably say 3 hours. Unlike with most electricians and other contractors, you won’t need to remind or pester us. Most electricians’ schedules fall apart if they ever get busy. We’re busy because customers know they can count on us to show up in a timely manner.
If you’ve got an emergency, we do our best to make it to your location within one hour – distance and traffic permitting. Also, we don’t charge extra just because you have an emergency.
Do you finish on-time?
Yes. We’ve developed our time-estimation skills over the years, and have seen pretty much every scenario.
It’s a major holiday and I’ve got a major electrical problem. Can you help?
Yes! It’s possible we’ve got a skeleton crew (if it’s Christmas, for example). But if past experience is any indicator, we can get you back up and running today.
I lost power and need it back now. How soon can you come out?
Premo Electric is one of San Diego’s only true 24/7 team of emergency electricians. Most electricians use answering services, and most only can and only will schedule you for service in the morning.
Do you do anything other than electrical work? While you’re here anyway, can your guys hang some drywall for me?
No. We are electricians. Just as your doctor focuses on your health and not on your hairstyle, we focus on giving you the best electrical work money can buy.
I’m extra busy. Can you do the electrical work when I’m not at home?
Yes, but we’ve found it’s best for the homeowner or other decision-maker to be present during the work. We know that can be inconvenient, but ultimately it leads to the fewest surprises and the most peace of mind. If you have an extraordinarily busy or complex schedule we will work with you to find mutually doable times.
Do you work on really old houses?
We sure do.
Will my job require a permit?
That depends completely on the job. When you contact us, if we don’t say, “By the way, we’ll need to pull a permit,” feel free to ask us over the phone.
What’s your satisfaction guarantee?
Our goal is to be the last electricians you’ll ever need. On the VERY rare occasions we need to redo work, we don’t charge you for that work. But if experience tells us anything, it’s that you’ll want us to be your forever electricians.
For an estimate on the thorough and professional electrical work you need when you need it, contact Premo Electric today.